EXCELLENT CUSTOMER SERVICE
I know nothing about vaping the staff was more than helpful at helping me find an easy to use device. Unfortunately that device then stopped working the day after I bought it. I went back to the store and they immediately apologized, quickly identified the issue was a defective part by the manufacturer and provided me a replacement free of charge. I would highly recommend this store to anyone.
Gavin Quindara
Great place, amazing customer service, and they’re very knowledgeable about everything In The store
Mayo
Great sales and great glass for affordable prices
They have everything you need and more
Pauline Bonner
My favorite shop to go to! Mark, Nick, and Christian are so chill and helpful. I’ve bought good glass here and they have so much to choose from at reasonable prices. Some real unique stuff. Great working grinders with cool designs, I love my rick and Morty grinder. And when a product was faulty, they were amazing dealing with it, they filled me in on the situation and even gave me a replacement! So much love for these guys!
Elizabeth Danon
I was looking for a good, reliable CBD product and found the Green Roads brand here. It's one of the leading brands in the industry so I was happy to see a local place selling it. This store has the best products...
Nusrat Jahan Umi
Customer service was amazing! It was my first time buying a hookah and they helped me pick out a very nice one. Would definitely recommend this store!
Meredith Pastor
Super helpful people and tons of options!! They have an awesome sale section with cool pieces and the guys who work there are so sweet and easy to talk to! Definitely going back :)
Ben Thomas
Really great shop! Stopped in this morning. Great selection and prices you don't expect at brick and morter. More than that is a beautiful store that you will actually enjoy spending time in and the staff is wonderful! Best hookah/smoke shop I've ever been in
UPDATE: came in for my second visit and all of the shine is still on the apple! Incredible shop!
Abby
love this place! the guys who work here are so fun and friendly. I come here all the time, it’s my go to place! come here for quality products and great customer service!
Becca Jekel
I was recommended by a local business down the street and I’m so happy I was I have Never been here before and the atmosphere is so friendly and the staff was very helpful! Definitely will be headed back here and recommend this for anyone! Thanks thicker cloudzzz!
Marcus Pilgrim
Great customer service! Very helpful & convenient! Not from the area but will be coming back for any hookah needs!
P.S. ask for Christian when you come in.
Kaylee Cooper
This is my boyfriend and I's preferred shop for any vape juice or accessory we're in need of. The workers are always friendly and the owner is personable and clearly proud of his shop, a well deserved feeling. Worth making your regular stop for whatever your need might be.
Jacob Mock
Absolutely love this place!! Great deals, they have anything you could possibly be looking for, and very helpful employees (I personally like mark he’s helped me with a lot of stuff).
Kalpy
AMAZING!!!!
I first went to this store about 4 months ago with a friend and was amazed by the variety of products and the prices, easily the lowest in the area. The owner was friendly, knowledgeable and suggested some really good products. I ended up buying a whole lot of things. I have gone back many a times and must call out their EXCEPTIONAL customer service every single time. Favorite shop for me and my friends now:)
Sean Simms
This place is GREAT and I go here every time I need something! It has literally everything you'll need, from cones to a wide array of glass that makes me want to browse for hours. Thicker Cloudz has all the newest vapes and vape products so theres no need to waste money ordering something from online. Plus ask how you can sign up to earn points towards discounts on future purchase.
Milly M
Thicker clouds is literally the best store to literally go to in arlington. Not only do they have great customer service, but their price ducts are the best in the area. Definitely come !!!!?
Deidre Warren
Stopped by this shop on the way home from work, and was really surprised. Nick, the counter guy was awesome! He was very friendly, helpful, and actually knew what he was talking about. The selection was amazing and the prices we’re on point. New favorite shop!
Tariq Zobair
Very helpful and informative. Set me up perfectly for my new place! I will be back for sure for whatever I need. They have it all.
Jonathan Greenway
Very efficient staff, recognize regulars, always super friendly and up-beat! Top vape store in my opinion.
Mehvish Shaikh
Nick is excellent! Always so helpful. Love coming to this place!
2019-05-27
Luis was awesome! He helped us picked the perfect hookah and accessories!